Illinois Mother Sues Six Flags and Enchanted Parks Over Refused Dining Plan Refunds
An Illinois mother files a class-action lawsuit against Six Flags and Enchanted Parks after her dining plan vouchers were rejected following an ownership cha...
POLICY WIRE — CASEYVILLE, Missouri — A local resident from Illinois has launched legal action against Six Flags and Enchanted Parks after the companies refused to honor a dining plan purchased prior to a shift in park management.
Sonya Parrent, who lives in the St. Louis suburb of Caseyville, purchased season passes and $279 dining vouchers for Six Flags St. Louis earlier this year. However, she claims the park later refused to accept the vouchers when she attempted to use them.
Parrent shared that she has visited the park since her childhood and intended to establish a new family tradition with her four-year-old and one-year-old children.
According to Parrent, the vouchers were declined after Enchanted Parks took over operational control in April. Since then, she claims she has spent months attempting to secure a refund for the unused services.
The customer expressed frustration that the two entities are reportedly blaming one another for the oversight, leaving her without a resolution.
In response, Parrent’s attorney, Chris Roberts, filed a class-action lawsuit on behalf of his client and potentially thousands of other affected customers.
The legal filing asserts that Six Flags marketed and sold 2026 dining plans without informing buyers about the transfer of operations, which allegedly violates Missouri consumer protection laws.
The lawsuit also includes allegations of breach of contract and unjust enrichment.
Roberts stated that the most straightforward solution would have been to issue refunds immediately and handle any specific cases individually later.
The legal action seeks full reimbursement for the unused dining passes as well as damages to cover out-of-pocket meal expenses.
A representative for Six Flags acknowledged the guest’s frustration, stating that most eligible refunds have already been handled while the company works to settle remaining issues.
The spokesperson noted they cannot comment on the active litigation but claimed they have been working with Six Flags throughout the season to process refunds.
Six Flags further stated that they believed Parrent’s refund was completed in September, but only discovered last week that the transaction failed. They have since moved to reissue the payment.
The park issued an apology for the delay, stating the process took longer than expected and affirming their commitment to paying guests what they are owed.
Parrent indicated she is hesitant to visit the park again while the matter is unresolved, citing broken promises regarding the timing of the promised refunds.
Reporting by Policy-Wire (PW)
