English Universities Accused of ‘Misleading’ Student Loan Repayment Examples
A BBC investigation reveals English universities used low-salary figures in student loan examples, potentially hiding the true cost for higher earners.
POLICY WIRE — London, UK — An investigation by the BBC has uncovered that several education institutions across England have presented student loan repayment examples based on salaries that are significantly below the national average.
Dame Meg Hillier, the chair of the Treasury Committee who recently spearheaded an inquiry into the loan system, characterized some of this information as misleading. She specifically highlighted an instance where loan costs were compared to the price of a daily cup of coffee.
Hillier is now calling on the Department for Education to update its website to include examples for higher-income brackets to provide a more accurate picture for prospective students. The Department for Education indicated it would review its current data, while various universities noted that their sites often rely on government figures and would be updated as necessary.
Under the current system, repayments are calculated based on income, meaning monthly payments increase as salary rises—a trend common among graduates who typically outearn non-graduates. Students in England currently utilize Plan 5 loans for tuition and living expenses, paying back 9% of any income exceeding £25,000 over a 40-year period or until the debt is cleared.
The BBC’s analysis of more than 110 university websites identified several discrepancies regarding the start date of repayments and the duration of the loan term. Furthermore, 12 universities provided repayment scenarios based solely on earnings lower than the UK average salary of £39,039.
For instance, the University of Gloucestershire claimed a £26,000 salary would result in a £7.47 monthly payment. Meanwhile, Northumbria University and the University of Huddersfield estimated a £75 monthly cost for a £35,000 salary. Northumbria since removed a comparison equating that payment to the cost of a daily coffee after being contacted.
The Department for Education website currently only provides repayment examples for earners up to £38,400 on older loan plans, lacking real-world figures for Plan 5 borrowers. In practice, while someone earning £30,000 pays £37.50 a month, an individual earning £100,000 would face £562.50 monthly.
Megan Russon, a 21-year-old tax accountant graduate from Cannock, is starting at roughly £29,000 with a monthly repayment of approximately £30. However, she expects for her salary to rise to £50,000 once chartered, which would jump her monthly payment to £187. Russon currently owes £62,000 and noted that the university examples—ranging from £25,000 to £45,000—made the debt seem minimal and overlooked.
The BBC found that most institutions directed students to the Department for Education or Student Finance England rather than providing independent calculations. While over a dozen schools did use higher-than-average figures, 12 used lower benchmarks, including the universities of Gloucestershire, Birmingham, London South Bank, Manchester Metropolitan, Sheffield, and Wolverhampton.
Inaccuracies were also noted where the University of Exeter listed Plan 5 loans ending too early, while Royal Holloway and Edge Hill cited incorrect thresholds. These four have updated their websites. Hillier expressed shock at the findings and intends to raise the issue with MPs to demand better transparency from universities.
The Department for Education has pledged to improve information regarding salary progression, stating that clear guidance is vital for all borrowers. Universities like Birkbeck, Gloucestershire, and Harper Adams are currently reviewing their content, while Sheffield, Manchester Metropolitan, and Wolverhampton maintain their examples are merely illustrative or explanatory.
Reporting by Policy-Wire (PW)





